Maintenance Request Help Desk
THIS SYSTEM IS FOR MAINTENANCE REQUESTS ONLY
(NOT Technology Requests)
My Tech Desk is a A web-based work order tracking system. Employees will be able to use the web-based My Tech Desk to:
• Create work order tickets on line, then track and view them as they are processed;
• Reopen tickets that are not completed to satisfaction, or use it to report recurrences.
Remember to bookmark the employee log-in address:
To fully use the My Tech Desk capabilities, and in order to gain the complete knowledge the district needs to move district technology forward, we must ensure program value. This means everyone must use the system to report maintenance needs or make a technology request-no paper requests, no calls to the staff, no stopping the technology staff or custodians in the hall for “quick” help. Entering a technology or maintenance request takes literally only a moment and the technician/custodian can view and alter it from any computer on which he logs in. Work order requestors will be able to see staff progress on their work orders online.
Each employee has a "Requestor" account and password. You should automatically receive an email from the Personnel Office with this information, but if you did not receive an email , or have forgotten your log-in information, call the Personnel Office for My Tech Desk Assistance.
**After initial login please change your password, but keep it simple, something you’ll easily remember. If you forget your password no one can retrieve it for you –you’ll have to contact the Personnel Office to create a new password.